LINE SUPPORT


1. I can’t find a shop that sells Line

Click on dealers in the top navigation and contact one of the listed shops. In some countries you can click the BUY NOW button on each of our product pages and we will have the Line Dealer closest to you ship you the product. If your favorite shop doesn’t sell Line, you and all of your friends should go in there every day and demand they carry LINE until they kick you out. Thanks for the help!

2. How do I warranty a ski?

NEVER SEND PRODUCT BACK TO LINE
You must contact the Line dealer that you purchased it from, including online purchases. If you purchased through our BUY NOW button you must contact the dealer that shipped you the product. The dealer will inform you of your options. If there are no Line dealers in your country then you will need to ship it back to the original shop you purchased it from (all shipping expenses are your responsibility).

What to do if You Have a Warranty Issue

  • Return the product to the authorized Line dealer where the product was originally purchased if possible.
  • Bring a copy of your original Sales Receipt (Required!).
  • Your Dealer will contact Line Skis for a return authorization.

3. What is your product warranty?

Line warrants its products to be free of manufacturing defects for one year from the date of purchase as validated by a copy of your original sales receipt.

What is Covered?

  • -Structural cracks on the top sheet, base, core, edge, sidewall due to a manufacturing defect.
  • -Delaminating of top sheet, base, sidewall, edge, tip and tail due to a manufacturing defect.

What is Not Covered?

  • -Any problem resulting from impact, misuse, abuse, or neglect. This includes but is not limited to rail and rock damage, crossing of skis, etc.
  • -Cosmetic issues including top sheet dents or chips, sun-faded graphics, and edge oxidation or rust.
  • -Ski damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware, or base dimples in the base as a result of improper mounting.
  • -Damage caused by any modifications made outside of the Line facility.

What to Do if You Have a Warranty Issue?

  • -Return the product to the authorized Line dealer where the product was originally purchased if possible.
  • -Bring a copy of your original Sales Receipt (Required!).
  • -Your Dealer will contact Line Skis for a return authorization.

4. How do I get sponsored?

Our first level of sponsorship is our Mountain Command Local. MC Local’s have the important job of assisting the local LINE rep to promote Line and the sport of skiing at your local mountain. You must be one of the top skiers at your mountain, self-motivated, well spoken, hard working, and able to inspire others. If this is you, send to Line in your country a CD or DVD video of you skiing & a written explanation of why you’re the one. EMAIL AND ONLINE VIDEO SUBMISSIONS ARE NOT ACCEPTED. Thanks!

LINE SKIS USA
4201 6th Ave South
Seattle, WA 98102
1-888-LINE SKIS

LINE CANADA
1 Westside Drive, Unit #7
Toronto, Ontario
Canada M9C 1B2

LINE EUROPE
Seeshaupter Strasse 62
D-82377 Penzberg
Germany
+49 8856 901 0

LINE SKIS NORWAY
Nordic Skis
Industrivegen 29
N2836 Biri, Norway
9-011-47-61-13-4300

LINE JAPAN
COI Nishi-sando Building 7F
3-28-6 Yoyogi, Shibuya-ku
Tokyo 151-0053, Japan
9-011-81-3-3320-8495

LINE AUSTRALIA
BENTLEY SPORTS
PO BOX 2615
CHELTENHAM, 3192
VICTORIA, AUSTRALIA

LINE NEW ZEALAND
NEW ZEALAND
SPORTIVE NZ
PO BOX 8659
CHRISTCHURCH, NEW ZEALAND


5. Can you send me free stickers?

ALERT! - We're super low on stickers and ordering some more up so please be patient everyone, thanks! - VP of Sticker Stuffing

YES! Please send us a standard size (no big envelopes), self addressed, stamped envelope and we’ll stuff it with stickers and mail it back to you. Mail to LINE in your country Attention: FREE STICKERS PLEASE! Letters, funny pictures or anything you desire for the sticker stuffer is much appreciated.

LINE SKIS USA
4201 6th Ave South
Seattle, WA 98108
1-888-LINE SKIS

LINE UK
1 BROOKLANDS
MOONS MOAT DRIVE
REDDITCH
B98 9DW
Facebook.com/LineSkisUK
ph: 01527405410

LINE SKIS NORWAY
Nordic Skis
Industrivegen 29
N2836 Biri, Norway
9-011-47-61-13-4300

LINE CANADA
1 Westside Drive, Unit #7
Toronto, Ontario
Canada M9C 1B2

LINE EUROPE
Seeshaupter Strasse 62
D-82377 Penzberg
Germany
+49 8856 901 0

LINE JAPAN
COI Nishi-sando Building 7F
3-28-6 Yoyogi, Shibuya-ku
Tokyo 151-0053, Japan
9-011-81-3-3320-8495

LINE AUSTRALIA
BENTLEY SPORTS
PO BOX 2615
CHELTENHAM, 3192
VICTORIA, AUSTRALIA

LINE NEW ZEALAND
NEW ZEALAND
SPORTIVE NZ
PO BOX 8659
CHRISTCHURCH, NEW ZEALAND


6. What is Line's Contact info?

LINE SKIS USA
4201 6th Ave South
Seattle, WA 98102
1-888-LINE SKI
Or click to email the U.S. offices:
- MEDIA, EVENTS, MARKETING
- TEAM
- SALES, BECOMING A DEALER
- WEB SITE ISSUES
- TECH SUPPORT/CUSTOMER SERVICE

For all other regions outside of the United States select your country below.

OTHER / INTERNATIONAL Email:

LINE CANADA
1 Westside Drive, Unit #7
Toronto, Ontario
Canada M9C 1B2

LINE EUROPE
Seeshaupter Strasse 62
D-82377 Penzberg
Germany
+49 8856 901 0

LINE UK
1 BROOKLANDS
MOONS MOAT DRIVE
REDDITCH
B98 9DW
Facebook.com/LineSkisUK
ph: 01527405410

LINE JAPAN
COI Nishi-sando Building 7F
3-28-6 Yoyogi, Shibuya-ku
Tokyo 151-0053, Japan
9-011-81-3-3320-8495

LINE AUSTRALIA
BENTLEY SPORTS
PO BOX 2615
CHELTENHAM, 3192
VICTORIA, AUSTRALIA

LINE NEW ZEALAND
NEW ZEALAND
SPORTIVE NZ
PO BOX 8659
CHRISTCHURCH, NEW ZEALAND


7. Can I visit the factory?

Our factory is actually located in a secret laire in Asia. So no, you can’t visit, the location must remain a secret. We do have offices and prototyping facilities in the US, Canada, UK, Germany, but you can't visit them either, they're not secret but they are awesome!

9. Can I be an Intern?

We are always looking for motivated and talented marketing interns that are excited to help out. You just have to be cool with not getting paid, be in the Seattle area, prove you are receiving college credit and pass a drug test. If you are still interested and honestly think you can pass a drug test, please send a resume to: Line Skis, attn: Internships 4201 6th Ave. S, Seattle, WA 98108.

REBEL BASE
OUR STORY


Ape Man
Spiritual Leader
Jason Levinthal
Rebel Command
Josh Malczyk
Athlete Wrangler / Marketing Guy
Ryan McBride
Marketing Sharpshooter
Kevin Lewis
Sales Assassin
Nate Canupp
Graphic Geek
Andy Hytjan
Engineering Ninja
Kate Sweeney
CS Secret Agent - West Coast
Eric Newgard
CS Secret Agent - East Coast




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