Returning Product Shipped Directly From LINE Skis
All items have a 30-day money-back guarantee. Items must be in new/unused condition with original packaging and hangtags. To begin a return, please contact Customer Service and have your order number ready:
- Email: Order Support
- Phone: 1-888-546-3754
- Shipping and handling fees will not be refunded. You are responsible for shipping the products back to us. We recommend using a trackable shipping method.
- The refund will be for the full value of the returned items unless otherwise noted.
- Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by the fulfiller. They may take up to 10 days to appear on your credit card.
- If the return is due to defective products, inaccurate product descriptions, or an incorrect order, contact Service Provider to initiate the return. In these cases, you may be compensated for the return shipping.
Returning Product Purchased On LINE Skis but shipped From A LINE Skis Retail Fulfillment Partner (Local Shop)
LINE Skis allows local shops to fulfill orders. If the product you want to return was purchased on our website, but shipped from a LINE Skis retail fulfillment partner, you must contact them to begin the refund.
RETURNING PRODUCT PURCHASED IN A LINE AUTHORIZED RETAILER SHOP.
If your LINE Skis product was purchased from a local retailer, you must bring your product back to the retailer.
Please do not contact LINE Skis regarding returning a product that you purchased from a retailer. We are only able to accept returns for products that were purchased from lineskis.com and were fulfilled and shipped directly by LINE Skis.